Delivery Information 

All Deliveries will be fully insured.   Everything on our website is in stock now
We are open for Home Delivery now, 2024
Or Click and Collect from our Penzance Shop Monday to Friday 9.30am to 5.30pm.
Saturday 9.30am to 5.00pm
         Choose 'Click and Collect from our Delivery Options

 Delivery charge is £4.95 for under £49 value.  Free over £49.
Delivery is by Fedex 48 hour. Or by Royal Mail Tracked 48


For United Kingdom: FREE DELIVERY for UK if value of order £49 or over. (Purchase up to £49, Delivery £4.95 ).

Most UK despatches will be Royal Mail 48 Tracked  for smaller parcels, allow 3 working days delivery. Larger parcels will be Fedex Tracked and will take 2/3 working days. 
  Please indicate under the 'Special Instructions' section if you would like the parcel left with a neighbour or somewhere 'safe'.

Sorry, but we do not deliver to EEC countries due to VAT and Tariff issues.

Europe but not EEC: Selected countries will receive Tracked delivery up to 10 days.

For USA and Canada: Tracked Delivery up to 10 working days. ( We are unable to deliver to California, USA. Sorry)

Rest of World: Countries not referred to in other categories will receive Tracked delivery in 10 to 14 days.

All Delivery charges are estimated and customers will be informed of any differences on an individual basis if necessary to see if they want to go ahead. This especially applies to Overseas long distance deliveries. A refund will be made if delivery charges are significantly over the actual cost incurred.
Please e-mail for a secure payment invoice if problems with website from overseas. Payment through Paypal system.

We will be pleased to quote for a faster delivery if required. Please e-mail for a quote.

Click and Collect from Penzance Store after Payment for item. No delivery charge.

Availability of Stock

All items displayed on our website are in stock. Unless human error has occurred, which is rare!
   If an unlikely problem occurs with your order we will contact you.

If Goods Arrive Damaged

Our many years of packaging experience mean that the arrival of damaged goods is highly unlikely, but in the event of a transportation mishap, we will require a photo of the damage and packaging, and a free of charge replacement will be dispatched.